Copayments or prior balances are expected to be paid in full at the time of the visit. Special arrangements can be made with our Accounts Manager in advance upon patient request. Billing services may appear as "Derek McClure," "Ashe Family Healthcare," "Dr. Daniel Strickland" (our collaborating physician), "West Jefferson Medical Associates," or the name of any provider under the employment of Ashe Family Healthcare. Questions regarding billing directly from our office need to be directed to our Accounts Manager who can be accessed by calling our main office number. Bills received by the patient that come from other companies that may be used by Ashe Family Healthcare, such as LabCorp, Ashe Memorial Hospital, Atherotec, etc., need to be directed to the originating company, not Ashe Family Healthcare. It is the patient's responsibility to ensure we have the most current insurance information. Balances over 90 days must be paid in full before future appointments can be authorized.
Self-pay patients, or patients without insurance, please note we require the minimum office fee to be paid prior to seeing the provider. Any additional charges accumulated during your visit or as a result of the visit will be collected at time of check out. Ask about our different payment options.
If you are unable to make minimum payments or cover the cost of an office visit or procedure, notify the staff as this office utilizes "a hand up" approach to help satisfy debts rather than "a hand out." We believe in the ability to exchange services that are mutually beneficial to the practice or the community for the services rendered through Ashe Family Healthcare. For example, an individual who is unable to pay a balance offers the exchange of pressure washing the parking lot. The work provided by the patient is deducted from any balance at a fair rate. Please speak with the providers if you need additional information about this unique option.
"... but rather let him labor, doing honest work with his own hands, so that he may have something to share with anyone in need." Ephesians 4:28