Patients may request a copy of his or her records at any time. A fee of $5.00 plus $0.25 per page can be assessed. All record releases require a patient (or guardian) and witness signed request. As an alternative, Ashe Family Healthcare offers access to a patient portal that can be viewed at any time, free of charge. With a valid email address, patients may enroll in the patient portal, allowing a patient to access his/her medical record information.

However, if a patient is discharged or otherwise deactivated from our practice under any circumstance, records (including letter of discharge) will only be released to the patient's new provider.

Records may be released without signed request as required by law, public health requirements or for appropriate collaborative medical efforts.